As the world is progressing at a fast pace, the agro-based sector is also undergoing significant changes. One such change is the introduction of Kisan Call Centers, also known as Farmer Call Centers. These call centers cater to the needs of farmers across India, providing them with assistance and guidance on various issues related to farming.
One of the most common questions asked about Kisan Call Centers is about the minimum qualification required to work in these centers. The answer to this question is not straightforward, as different call centers may have different requirements. However, some general qualifications and skills are expected from candidates who want to work in these centers.
At the very least, candidates must have completed their 10+2 education. However, some call centers may require candidates to have an undergraduate degree in agriculture or a related field. Additionally, candidates must have excellent communication skills in the regional language, besides being proficient in Hindi and English.
Kisan Call Centers also look for certain qualities in their candidates. They should have the ability to understand the problems and concerns of the farmers and provide them with appropriate solutions. The candidates should have patience and empathy to deal with the farmers, who may have limited knowledge of technology and may require detailed explanations.
Apart from academic qualifications and attributes, the candidates should be well-versed with technology. Kisan Call Centers leverage new-age technology to provide prompt and precise assistance to farmers. Therefore, the candidates must have sufficient knowledge of computers, as they may have to work on complex software.
In conclusion, the minimum qualification required to work in Kisan Call Centers is completing 10+2 education, but some call centers may prefer candidates with an undergraduate degree in agriculture or a related field. The key requirement is that the candidate should have excellent communication skills in the regional language, besides Hindi and English. Apart from this, candidates should have the ability to understand the problems and concerns of farmers and provide them with appropriate solutions, along with technological proficiency and an empathetic attitude. Kisan Call Centers provide a vital service and require skilled and dedicated personnel to provide farmers with prompt and easy access to information and solutions.