Rajasthan Sampark is a state-level grievance redressal portal that offers citizens of the state an organized platform to register their complaints and concerns with various government departments. It has been designed to streamline the complaint filing process and ensure that grievances are resolved promptly.
To file a complaint on the Rajasthan Sampark portal, one must follow a series of steps. Firstly, one must visit the website, which is https://sso.rajasthan.gov.in/signin. Here, they will be required to enter their SSO ID and password to log in. If one doesn’t have an SSO ID, they can easily register themselves on the website.
Once the login process is complete, the user will be directed to the dashboard. Here, one can find a list of all the services provided by the government of Rajasthan. To file a complaint, one must select the option that best describes their issue. For example, if the complaint is regarding a water-related issue, one must select the ‘Public Health and Engineering Department’ option.
After selecting the concerned department, the user will be led to a page where they will be asked to enter the details of their complaint. One must provide all the necessary information, including their name, contact details, and a detailed description of the problem they are facing.
It is crucial to ensure that all the information provided is accurate and up to date. Any misinformation or incomplete details can delay the resolution process. Once all the details have been entered, the user must submit the complaint.
After the complaint has been submitted, the concerned department will review it and respond accordingly. The user will be updated on the status of their complaint via SMS and email. If required, the department may ask for additional information or documents to resolve the issue.
One can also track the status of their complaint through the Rajasthan Sampark portal. The user must select the ‘Complaint Tracking’ option on the dashboard and enter their complaint number to check the status.
In conclusion, filing a complaint on the Rajasthan Sampark portal is straightforward and hassle-free. The portal has been designed to provide citizens with an efficient and streamlined platform to register their grievances. By following the steps mentioned above, the user can ensure that their complaint is resolved in a timely and effective manner. We encourage citizens of Rajasthan to take advantage of this portal and utilize it to address their concerns.